FAQ Browns
Q: What’s the scoop on your new B Magazine and where can I get it?
A: Published twice a year, our B magazine showcases the season’s top fashion footwear and accessories. From Interviews with designers and buyer’s insights to the hottest seasonal trends, B is Canada’s first magazine of its kind- and our gift to you to stay one step ahead of the fashion curve. Click here to join one of our Browns clubs and you’re automatically subscribed, or ask your sales associate the next time you visit a Browns store.
Q: Do you have a mailing list and what is it for?
A: We communicate with our clientele via our different Browns clubs. Sign up and receive our B magazine, invitations to our seasonal fashion shows, as well as all in-store events. Sign up here or ask a sales associate the next time you visit a Browns store.
Q: What size range do your shoes and boots come in?
A: Most of our women’s shoes go from size 5-11 (35-41 European), but certain styles can start at a 4 (34) or go until 12 (42). Our men's collection generally starts at 6 (39) and goes until 13 (46) or 14 (47). If you’re having trouble finding your size on the site, click here to let us know!
Q: Can I use my Browns gift card to purchase online?
A: Unfortunately the Browns gift cards can only be redeemed at Browns stores, and do not work online. Click here to use our store locator to find the Browns store nearest you.