Exchanges and Returns

Wrong size or style or simply a change of heart? Visit your local Browns* location for a quick and easy exchange or return.

*Excluding Browns Outlet, Place Vertu, St-Laurent, QC

If you wish to return your purchase via courier, please contact our Customer Care team by email at comments@brownsshoes.com to have a return label sent to you via email. Returns made by courier are subject to a $5 fee per item, which will be deducted from your refund.


Price drop? Items that are reduced within 7 days of purchase are eligible for a price adjustment. Be sure to bring your original invoice and payment method with you or call us at 1-866-720-7463.

One price adjustment per item.

Questions or comments?

Call us at 1-866-720-7463 or email us at comments@brownsshoes.com