How do I use Affirm?
What is Affirm?
Affirm (formerly known as PayBright) is Canada’s leading installment payment platform, providing shoppers with buy now, pay later solutions at their favourite retailers, both in-store and online.
By Selecting Affirm as a payment method at checkout, customers can enjoy their purchase immediately, while spreading their payments over time.
Why use Affirm?
How it Works
Frequently asked questions
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Affirm (formerly known as PayBright) is one of Canada’s leading installment payment platforms, providing shoppers with buy now, pay later solutions at their favourite retailers, both in-store and online. By selecting Affirm as a payment method at checkout, customers can enjoy their purchase immediately, while spreading their payments over time.
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If your basket is eligible for ’Pay in 4’ with Affirm, the option will be presented at checkout. After confirming your phone number, you’ll be sent an SMS message to confirm your identity. You’ll then set up your payment method with Affirm and accept the terms of your payment plan.
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At checkout, you can set up convenient, automatic pre-authorized payments that debited/charged your Canadian Visa/Mastercard debit/credit card.
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You can use Affirm on BrownsShoes.com and in all Browns and B2 stores.
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Please reach out to the Affirm team and they will be happy to look into the options available. You can contact them using this contact form.
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Unfortunately, you cannot split up a payment with both a Browns gift card and a Affirm payment plan. To be eligible, the entire purchase must be processed using Affirm.
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Return by mail:
- Once we receive the return shipment back to our warehouse your refund will be sent to Affirm within 7-10 business days. Your refund will then be processed through Affirm within 1 business day thereafter.
Returns in store:
- If you return your item within our regular return policy, your refund will be processed through Affirm within 1 business day thereafter
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For help with your payment plan or if you haven’t received your confirmation email, please contact Affirm via their website.
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You can find them here.
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Yes. You’ll need:
- Canadian permanent resident or citizen- 18 years of age (AB, MB, ON, PEI, QC, SK)/ 19 Years of age (BC, NB, NF, NT, NS, NU, YK)
- A Canadian Visa, Mastercard, Amex, or Discover credit card, or a Visa or Mastercard debit card (with the Visa/Mastercard logo), which can be used for online transactions
- An SMS-capable Canadian phone number
- To meet the minimum cart size required to use Affirm as a payment option at checkout
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Affirm currently accepts Visa and Mastercard debit or credit cards. Debit cards must have the Visa or Mastercard logo. Please note that prepaid cards are not accepted.
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Affirm plans are available for orders between $50 and $4000 CAD.
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To learn more about Affirm and credit checks, please read this FAQ article on the Affirm help site
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For more information on late or NSF fees, please see this FAQ article on the Affirm help site.
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Please contact the Affirm team here.
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No, you will not be charged. If you’ve already made a payment to Affirm and are owed a refund this may take up to 5-10 business days to appear on your bank account or credit card statement. If you have any questions about the refund process, please reach out to the Affirm team through this contact form.
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Please use an alternate payment method to complete your purchase.
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For further information, please refer to Affirm’s help center or get in touch here.