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I’m trying to place a Ship-to-Store order, but I can’t select the store I want. What should I do?

In some cases, a store may not appear as an available pickup option based on your location or proximity to the store. 

As a workaround, you can try entering the full address of your preferred store in the shipping address section. This may prompt the Ship-to-Store option for that location to appear. 

If you’re still unable to select your preferred store, our Customer Care team will be happy to assist. 

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