YOUR FALL UGG ERA STARTS NOW | Secure your pairs!
FASTEST DELIVERY. GET IT IN 48 HOURS.
Browns Shoes
FR
FR

What does “Preauthorization Denied” mean?

If you receive a “Preauthorization Denied” message at checkout, it means your financial institution has declined or blocked the transaction. 

Unfortunately, our Customer Care team does not receive additional information about why the transaction was declined. We recommend contacting your financial institution directly using the phone number on the back of your credit card for more information. 

Return to FAQs