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What is your price adjustment policy?

Price adjustments may be available when an item goes on sale, provided the request is made within 7 days of the original purchase date and while the sale is still active. Only one price adjustment may be requested per item. 

In-store purchases: Price adjustments must be processed at a physical Browns or B2 store location while the sale is active and within 7 days of purchase. You do not need to return to the exact store where the original purchase was made. Please bring your original invoice. If approved, the price difference will be issued on a Browns Gift Card. 

Online purchases: Price adjustments may be requested through our Customer Care team while the sale is active and within 7 days of purchase. 

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